How do I access the PDF after I’ve placed my order?
Once you submit your order, you will receive an order confirmation that includes a link to the PDF.  You can download the PDF from the link for 30 days from the order date. You can also access the PDF by logging into your account.

How can I access the PDF if I do not have an account?
An account is automatically created whenever you place an order. To access this account, visit https://www.ilrc.org/user/password, enter the email address you used to place the order, and create a new password. You will receive an email with instructions on how to access your account. Please note that you may need to check your SPAM folder if you do not receive the email within a few minutes of submitting the request.

Can I share the PDF with other people?
You have purchased the rights to one electronic copy (PDF) of the publication for your exclusive use. Distribution of this file is strictly prohibited.

Can I download the PDF onto my computer?
Yes, you can download and save the PDF to your computer.

Can I view the file on my iPad, Kindle, Nook® or other device?
If your device is able to open a PDF, you can view the file.

How long will I be able to access the PDF in my account? Will it be deleted from my account after a certain period of time?
The PDF will only be available to download from your account 30 days from the order date. We recommend that you save a copy of the digital publication in a location that is easy to access, e.g., your desktop or local drive.

What happens when I order a combo (printed book + PDF)?
Your printed book will ship within the standard processing time, but you will have instant access to the PDF.

Can I purchase the PDF version after I’ve already purchased the printed book?
Yes.  If you decide to purchase the PDF version of a publication after your initial purchase of the printed version, you may purchase it at a 50% discount.  The purchase must occur within 7 days of your initial order.  If you exceed the 7-day timeframe, the cost of the PDF version will be the full price. Please call Bridgit Meads at (415) 321-8506 or email at bmeads [at] ilrc.org for more information.

Can I purchase the print version after I’ve already purchased the digital PDF book?
Yes. If you decide to purchase the print version of a publication after your initial purchase of the digital version, you may purchase it at a 50% discount. Applicable sales tax and shipping charges apply. The purchase must occur within 7 days of your initial order.  If you exceed the 7-day timeframe, the cost of the print version will be the full price. Please call Bridgit Meads at (415) 321-8506 or email at bmeads [at] ilrc.org for more information.