Webinar & Recording FAQs


The Immigrant Legal Resource Center (ILRC) offers webinars on a wide range of immigration law topics for immigration practitioners, nonprofit staff, and other immigration legal services providers. Webinars enable you to join our trainings from the convenience of your own office via an Internet connection. One paid registration per individual participant is required for all webinars.

The Immigrant Legal Resource Center is a State Bar of California-approved MCLE provider and a State Bar of Texas Accredited Sponsor. When you participate in a live webinar, you will receive a California MCLE certificate or a confirmation that your credits were submitted to the State Bar of Texas. We also provide a Uniform Certificate of Attendance for non-California/Texas licensed attorneys.

The Immigrant Legal Resource Center is a State Bar of California Department of Legal Specialization approved provider. If you are a State of California Board Certified Legal Specialist in the area of Immigration and Nationality, we will provide you with a Certificate of Attendance for qualifying activities.

Please see the list of Frequently Asked Questions below. If you have any other questions, please contact us at seminars@ilrc.org.

How do I place an order for a webinar or recording?
Orders for webinars or recordings can be placed on our website using a credit card. If you have any questions or need assistance placing your order, please send an email to seminars@ilrc.org.

How do I access a webinar after I’ve placed my order?
You will receive an email confirmation one to two business days before the webinar. The confirmation includes all details related to accessing the webinar, related materials, and note-taking guide.

What do I do if I do not receive the confirmation email?
The email will be from the ILRC or GoToWebcast. Try checking your inbox or spam folder. Also, check your order confirmation to make sure you did not misspell or list an alternative email address. If you misspelled your email address or still cannot find the confirmation, please send an email to seminars@ilrc.org, and include your name and order number. Please also consider asking your IT manager or department to safe-list the email domains "ilrc.org" and "webcasts.com" to ensure that you receive the message.​

Where can I find the webinar materials?
Your webinar materials are available in the links at the bottom your confirmation email message. They are also accessible during the training in the 'event resources' section of the conference screen.

How do I listen to the Webinar?
You can listen to the webinar through your computer speakers or by calling a toll-free phone number. If you have a particularly slow browser, listening to the audio via a phone line may improve the audio experience. Please note that CLE certificates will only be issued if you attend the entire duration of the webinar (e.g. 90 minutes) and log in to the video portion of the webinar via the Internet. Simply dialing into the webinar via telephone line and listening without logging in to the video portion (via Internet) does not qualify.

Can I access the recording after the webinar?
Recordings are sold as a separate product or can be purchased with a live webinar. When placing an order, select one of these three options:

  1. Webinar
  2. Recording
  3. Webinar & Recording

Can I test the webinar software on my computer to make sure it works?
Yes. We recommend testing your computer the day before the webinar to make sure the GoToWebcast system works. To do this, click the link that you receive the day before a training and log in.

When can I expect to receive my CLE?
CLE certificates are sent within 48 business hours of the webinar.

Why didn’t I receive my a CLE certificate?
CLE is only sent to qualifying participants, attorneys who provide their state bar number during the webinar registration process. You must be logged in to the webinar for the entire duration to qualify for the credit. Upon request, DOJ-accredited representatives may receive a Uniform certificate of attendance. For questions regarding certificates for a training you participated in, please send an email to mcle@ilrc.org

What if I am licensed outside of California or Texas?

We provide a Uniform Certificate of Attendance for attorneys licensed outside of California or Texas. Please check with your state bar to see if our trainings qualify for CLE in your state. Please note that while we are happy to provide documentation to you, we do not initiate contact with state bar associations outside of California.

I am an attorney licensed by the State Bar of California. Can I claim General MCLE credit for your training courses that Qualify for Legal Specialization credit?

Yes, you can claim General MCLE credit for any of our courses that qualify for Legal Specialization credit. If we offer a course that qualifies for General MCLE credit only, you cannot claim that particular training for Legal Specialization credit.

Can multiple individuals from my organization watch the webinar that I purchased?
No. One paid registration per individual participant is required for all webinars.

Can I register for a webinar after the deadline?
If a webinar registration page is still available on our website, we are still accepting late registrations. Please note that our business hours are 9:00 am - 5:00 pm Pacific Time. Confirmations are only sent to registered participants during business hours.

What is the refund policy?
To receive a full refund, you must notify us 24 hours before the webinar begins. Please send an email to seminars@ilrc.org and include your order number.


ILRC recordings allow you to view webinars that you could not attend live. Recorded webinars include the video and audio portion of the training, as well all materials in PDF format.

Please note that viewing a recorded webinar is an activity that is approved for self-study credit, and you should record the credit on your Personal MCLE Log. No certificate of attendance will be issued for this self-study activity. Please contact your State Bar for more information on self-study activities.

How do I access and view the recording?
Login to your account and click ‘My Account.’ Click the Recorded Webinars tab to see a list of the Recordings that you purchased. From there, you can click on the link to view the recorded webinars you purchased.

What if the recording still won’t play?
Make sure to update your computer and use a supported browser that has been updated recently. If you need to install system updates or download a new internet browser, please be sure to restart your computer before attempting to view the video again. Supported browsers include: GoogleChrome, Firefox, Safari, and Internet Explorer. To avoid other issues with video playback, please remember to update your browser and operating system.

Can I download the video to my computer?
The webinar can only be viewed by streaming it from your ILRC account once you have logged in.

Does the recorded webinar include the materials, like the PowerPoint presentation?
Yes, the same materials that are available to those who attended the live version of the webinar are available as PDF files.

How long will I be able to view this recording? Will it be deleted from my account after a certain period of time?
You will have access to the recording for as long as our website exists. The webinar will only be removed from your account if the content is deemed to be out of date and new law or updates have been announced.

If I purchase a recording that has not yet taken place, how will I know when it is available to view?
Recordings are available within 10 – 14 business days after the live webinar date. Please login to your account after 10 – 14 business days to view the recording.

Will I receive CLE credit for viewing a recording?
Please note that this activity is approved for self-study credit in California, and you should record the credit on your Personal MCLE Log. No certificate of attendance will be issued for this self-study activity. If you are licensed outside of California, please contact your State Bar for more information on self-study activities.

If I'm a DOJ-Accredited Representative, how can I receive proof of attendance?
You must sign up for a live webinar or seminar (not a recording), indicate that you are a DOJ-accredited representative during the registration process, and attend the training for the entire duration. Once we verify your attendance, we will send a certificate to you via email. Please keep that certificate for your records and use it as proof of attendance.